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Privacy Statement (BR) | Stunning Bike Co-Tours

Informativa sulla privacy.

Questa dichiarazione sulla privacy è stata aggiornata l'ultima volta il 31/12/2023 e si applica ai cittadini e ai residenti legali del Brasile.

In questa dichiarazione sulla privacy, spieghiamo cosa facciamo con i tuoi dati che otteniamo tramite https://www.stunningbikecotours.com/it. Ti consigliamo di leggere attentamente questa dichiarazione. Nel nostro trattamento rispettiamo i requisiti della legislazione sulla privacy. Ciò significa, tra l'altro, che:

  • comunichiamo chiaramente il motivo per il quale processiamo dati personali. Facciamo questo per mezzo di questa dichiarazione sulla privacy;
  • miriamo a limitare la raccolta di dati personali solo ai dati personali richiesti per scopi legittimi;
  • prima chiediamo il tuo esplicito consenso per processare i tuoi dati personali nei casi che richiedono il tuo consenso;
  • adottiamo misure di sicurezza appropriate per proteggere i tuoi dati personali e lo richiediamo anche da parti che elaborano dati personali per nostro conto;
  • rispettiamo il tuo diritto di accesso ai tuoi dati personali o di averli corretti o cancellati, su tua richiesta.

Se hai domande o vuoi sapere esattamente quali dati conserviamo, contattaci.

1. Scopo, dati e periodo di conservazione

Possiamo raccogliere o ricevere informazioni personali per una serie di scopi legati alle nostre operazioni commerciali che possono includere quanto segue: (clicca per espandere)

1.10 Inoltre, raccogliamo o possiamo aver raccolto informazioni personali che acquistiamo o riceviamo da una terza parte. Questo avviene nelle seguenti circostanze

We receive bookings from different OTAs (Online Travel Agencies) and TA (Travel Agencies), such as TripAdvisor, GetYourGuide, Booking.com etc

2. Cosa succede se non ci fornisci i tuoi dati personali?

Se non ci fornisci le tue informazioni personali, potremmo non essere in grado di fornirti le informazioni, i prodotti o l'assistenza che stai cercando.

3. Condivisione con altre parti

Condividiamo questi dati solo con i processori e con altre terze parti per le quali è necessario ottenere il consenso.

Processori

Nome: Sentias Software Corp. DBA Rezgo
Paese: Canada
Scopo: Bookings
Nome: VHosting Solution S.r.l Unipersonale
Paese: Italy
Scopo: Website Hosting

Terze parti

Nome: Stripe, Inc.
Paese: United States
Scopo: Pagamenti
Dato: Financial DataNome: PayPal (Europe) S.à r.l. et Cie, S.C.A.
Paese: Luxembourg
Scopo: Pagamenti
Dato: Financial DataNome: Google Ltd
Paese: Ireland
Scopo: Analytics
Dato: Analytics DataNome: Incsub, LLC
Paese: United States
Scopo: Website Security
Dato: IP Address, LocationNome: Automattic Inc.
Paese: United States
Scopo: CMS Backend
Dato: Nome: CloudFlare Inc.
Paese: United States
Scopo: Website DNS, Caching, Security & Analytics
Dato: IP Address & approximate location

4. Cookie

Il nostro sito web usa cookie. Per ulteriori informazioni riguardo i cookie, per favore fai riferimento alla nostra Cookie Policy

5. Pratiche di divulgazione

Comunichiamo informazioni personali se ci viene richiesto dalla legge o da un ordine del tribunale, in risposta a un'autorità incaricata dell'applicazione della legge, nella misura consentita da altre disposizioni di legge, per fornire informazioni o per un'indagine su una questione relativa alla sicurezza pubblica.

Se il nostro sito Web o organizzazione viene rilevato, venduto o coinvolto in una fusione o acquisizione, i tuoi dati potrebbero essere divulgati ai nostri consulenti e a eventuali potenziali acquirenti e saranno trasmessi ai nuovi proprietari.

Abbiamo concluso un accordo di elaborazione dei dati con Google.

Google non può utilizzare i dati per altri servizi di Google.

L'inclusione di indirizzi IP interi è bloccato da noi.

6. Sicurezza

Ci impegniamo per la sicurezza dei dati personali. Prendiamo adeguate misure di sicurezza per limitare l'abuso e l'accesso non autorizzato ai dati personali. Ciò garantisce che solo le persone necessarie abbiano accesso ai tuoi dati, che l'accesso ai dati sia protetto e che le nostre misure di sicurezza vengano regolarmente riviste.

Le misure di sicurezza che usiamo consistono in:

  • Sicurezza d'Accesso
  • DKIM, SPF, DMARC e altre impostazioni DNS specifiche
  • Crittografia (START)TLS / SSL / DANE
  • Hardening Sito/Funzioni di Sicurezza
  • Misure di sicurezza dell'hardware che contiene o elabora dati personali.
  • Certificazione ISO27001/27002
  • HTTP Strict Transport Security e relative intestazioni di sicurezza e politiche del browser

7. Siti web di terze parti

Questa dichiarazione sulla privacy non si applica ai siti web di terzi collegati tramite link sul nostro sito web. Non possiamo garantire che queste terze parti gestiscano i vostri dati personali in modo affidabile e sicuro. Vi consigliamo di leggere le dichiarazioni sulla privacy di questi siti web prima di utilizzarli.

8. Ammende riguardo questa dichiarazione della privacy

Ci riserviamo il diritto di apportare modifiche alla presente dichiarazione sulla privacy. Si raccomanda di consultare regolarmente questa dichiarazione sulla privacy per essere a conoscenza di eventuali modifiche. Inoltre, ti informeremo attivamente laddove possibile.

9. Accesso e modifica dei tuoi dati

Se avete domande o volete sapere quali dati personali abbiamo su di voi, contattateci. Potete contattarci utilizzando le informazioni qui sotto. I vostri diritti in rispetto ai dati personali:

  • conferma dell'esistenza del trattamento;
  • accesso ai dati;
  • correzione di dati incompleti, imprecisi o obsoleti;
  • l'anonimizzazione, il blocco o la cancellazione di dati inutili, eccessivi o trattati in disaccordo con le disposizioni della Legge generale sulla protezione dei dati personali (LGPD);
  • la portabilità dei dati a un altro fornitore di servizi o prodotti, su richiesta esplicita, in conformità con le norme dell'autorità nazionale, rispettando i segreti commerciali e industriali;
  • cancellazione dei dati personali trattati con il consenso del titolare, tranne nei casi previsti dall'art. 16 della Legge generale sulla protezione dei dati personali (LGPD);
  • informazioni su entità pubbliche e private con cui il responsabile del trattamento ha condiviso i dati;
  • informazioni sulla possibilità di non fornire il consenso e sulle conseguenze del rifiuto.

Per esercitare questi diritti, la preghiamo di contattarci. Si prega di fare riferimento ai dettagli di contatto in fondo a questa dichiarazione sulla privacy.

Assicurati di segnalare sempre in modo chiaro chi sei, così da essere certi di non cancellare o modificare i dati di un una persona sbagliata.

10. Invio di un reclamo

Se non dovesse soddisfare il modo in cui gestiamo (un reclamo riguardo) il trattamento dei tuoi dati personali, hai il diritto di presentare un reclamo all'Autorità Nazionale per la Protezione dei Dati (ANPD):


Autoridade Nacional de Proteção de Dados

Esplanada dos Ministérios,
Bloco C,
2º andar,
CEP 70297-400 - Brasília – DF.
Sito web

11. Bambino

Il nostro sito Web non è progettato per attirare i bambini e non è nostra intenzione raccogliere dati personali da minori di età inferiore al consenso nel loro paese di residenza. Pertanto chiediamo che i minori di età inferiore al consenso non ci inviino alcun dato personale.

12. Dettagli contatti

Stunning Bike Co-Tours
Via Rezzonico, 32
22100 - Como (CO)
Italy
Italia
Sito web: https://www.stunningbikecotours.com/it
Email: privacy@stunningbikecotours.com
Numero di telefono: +39031.514.0010

13. Richiesta Dati

Per le richieste più frequenti offriamo la possibilità di usare il nostro modulo di richiesta dati

×

Annesso

Service: Forms

 

Which forms collect personal data?

  The forms which collect your personal data are:

  • Checkin

What personal data do we collect and why?

 

By default Forminator captures the IP Address for each submission to a Form. Other personal data such as your name e il email address may also be captured, depending on the Form Fields.

When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the Form fields. We collect the following data for the contact forms, checkin, newsletter and user registration:

  • Name and Surname, to proceed with the online checkin and to give you a better personalised service
  • Address, Country  and Citizenship, to proceed with the online checkin
  • Birthdate, to proceed with the online checkin
  • User Name and Password, to register an user account
  • ID, Passport or Driver's Licences data, to proceed with the online checkin
  • Email address, to register an user account, proceed with the online checkin or contact you
  • Phone number, proceed with the online checkin or contact you

How long we retain your data

When visitors or users submit a form we retain the data as long as the services require it.

Where we send your data

All collected data might be sent to our workers or contractors to perform necessary actions based on the form submission.

Third Parties

Forminator Forms uses these third parties:

  • Google reCAPTCHA. Enabled when you added reCAPTCHA on your forms. We use Google reCAPTCHA for spam protection. Their privacy policy can be found quì

 

Service: Stripe Credit Card Payments

  Information shared with a payment provider to process payments includes:

  • Nome
  • Email
  • Indirizzo
  • Telefono
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

This plugin/extension sets the following cookies:

 

Service: WordPress

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

By default WordPress does not share any personal data with anyone. If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Service: Marketing Popups

 

Which modules collect personal data?

Pop-ups are the modules we use to collect personal data with your consent for different scopes such as newsletters

What personal data do we collect and why?

When visitors or users submit a form or view a module, we capture the name e il email address and might capture other personal data included in the form fields for marketing purposes. These information are provided by you after reading our privacy policy.

How long we retain your data

When visitors or users submit a form or view a module we retain the data until needed.

Where we send your data

All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on the form submission.

Third Parties

If your forms use either built-in or external third party services, in this section you should mention any third parties and its privacy policy.

We use reCAPTCHA to protect your website from fraud and abuse. Their privacy policy can be found here : https://policies.google.com/privacy.

Cookies

The service uses cookies to count how many times each module is visualized. Cookies might be used to handle other features such as display settings, used when a module should not be displayed for a certain time, whether the user commented before, whether the user has subscribed, among others, if their related settings are enabled.

 

Service: GDPR Conformity

 

Complianz | The Privacy Suite for WordPress

  This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.  

 

Service: Website Security

 

What personal data we collect and why we collect it

 

Cookies

Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

When running Security Check, solidwp.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to solidwp.com as part of this process. Requests to solidwp.com include the site's URL. For solidwp.com privacy policy details, please see the SolidWP Privacy Policy.

This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, Solid Security pulls data from wordpress.org, solidwp.com, ithemes.com and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site's locale, a list of installed plugins, and a list of each plugin's version. Requests to solidwp.com and amazonaws.com include the installed SolidWP products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For solidwp.com privacy policy details, please see the SolidWP Privacy Policy. Requests to amazonaws.com are to retrieve content added and managed by SolidWP which is covered by the Amazon Web Services Data Privacy policy.

How long we retain your data

Security logs are retained for 60 days.

Where we send your data

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by solidwp.com. For privacy policy details, please see the SolidWP Privacy Policy.

 

Service: Identity Verification

 

We use Stripe for identity document verification. Stripe collects identity document images, facial images, ID numbers and addresses as well as advanced fraud signals and information about the devices that connect to its services. Stripe shares this information with us and also uses this information to operate and improve the services it provides, including for fraud detection. You may also choose to allow Stripe to use your data to improve Stripe’s biometric verification technology. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy. Stripe retains a copy of all the data provided as part of a verification. You may also have consented to allow Stripe to use your data to improve their technology. You can delete your information from Stripe’s servers or revoke your consent by visiting https://support.stripe.com  

 

Service: Call Center

 

The calls to our office are managed by an online phone service provider, CloudTalk, and we use the recording feature to allow our operators to train and to have statistics, as described in the message played during the call. 

 

To know more, you can read CloudTalk's Informativa sulla privacy.

 

Telephone Call Recording for GDPR Summary of Call Recording Policy

This summary outlines the call recording process that is in operation. The purpose of call recording is to provide a record of incoming and outgoing calls, which can:

 

  • - Protect the interests of both parties
  • - Help improve performance and service delivery in the interest of providing the best Customer Service
  • - Protect our team from nuisance or abusive calls
  • - Establish facts relating to incoming/outgoing calls made (e.g. concerns, complaints)
  • - Contract compliance 
  •  
  • Aim: This policy aims to ensure that the telephone call recording is operated under General Data Protection Regulations 2018. This will involve the recording of telephone conversations.
  • For call recording, the following GDPR conditions are met: Article 6, e) processing is necessary for the performance of a task carried out in the public interest or the exercise of official authority vested in the controller;” 
  • Process: The Manager will make every reasonable effort to advise customers that their call will be recorded and for what purpose the recording may be used. Where a customer requests a copy of a recording then this is authorized under the general provisional of data subject access requests part of the GDPR. Any requests for copies of telephone conversations made as Subject Access Requests under the GDPR must be notified in writing to the Manager. 
  • Playback / Monitoring of Recorded Calls: Call recordings are securely stored as 256-bit encrypted files with access restricted to the Manager by use of login credentials. The monitoring of the call recordings will be undertaken by the Manager and/or Assistant Manager. Any playback of recordings will take place in a secure and confidential environment. The General Data Protection Regulation 2018 allows access to information that is held about you. This includes recorded telephone calls. Telephone call recordings are stored in such a way that will enable easy access to the information relating to one or more individuals. All access requests are by Subject Access Requests as per GDPR; applications should be made in writing to the Manager.
  • To know more about the data safety, please read: https://www.cloudtalk.io/security/

Stunning Bike Co-Tours Logo
Copyright © 2017 - 2024 · Stunning Bike Co-Tours · All rights reserved.
Sede Legale: Via Rezzonico, 32 - Como ·  Sede Operativa: Via Coloniola, 37 - Como ·PI: 03872230135 · REA: CO-403125
[email protected] · +39 031.514.0010
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